Improving confidence and skills in the workplace

Phang, 38, is head of production line at a garment factory in Tien Giang Province, Vietnam. Phang has worked at the factory for seven years and is also deputy chairman of the trade union.

“[RISE Digital] training is useful because it gives diverse knowledge to peer educators so they can improve their skills and be more active in the workplace. It also gives them an opportunity to use the digital tablets in the workplace training,” he said.

Having completed the manager module of the training, Phang was impressed with the guidance on building harmonious relationships at home and in the workplace. The guidance has helped the factory managers to better communicate with workers in their day-to-day work.

“After the managers training, they are more energetic in working with the workers, which reduces tension, and leads to overall more harmonious relationships. When managers are stressed, they now find a way to calm down before they talk to the workers.”

Phang has also noticed the impact on the factory whenever the workers join the training. “They become more confident, so production goes more smoothly because they are more confident to ask to for help and overcome disagreements,” he said. “One worker was very shy in sharing her problems, but now she is more open to share her story. She is a single mother so when the union heard about her situation, the union could provide support and she is now more active and is a peer educator.”